In the years following 9/11, office intercom systems transformed from mere communication devices to a vital part of a building’s security infrastructure. They were interfaced with video cameras, access control systems, facial recognition, alarms and alerts, and monitoring systems to safeguard workplaces from intruders and terrorists. Physical security was on top of everyone’s mind. And intercom systems provided an obvious and simple solution.
Fast forward to 2020, and the pandemic is causing another quantum shift in how the world thinks about security. This time around, businesses are responsible for protecting their workplaces and people from an invisible intruder. As SARS-CoV-2 continues to disrupt businesses and economies, video intercom systems are once again on the frontline of security. But this time, the intercom has the force of modern technology on its side.
Use of video intercom systems eliminates the need for face-to-face interaction with visitors. A modern video wireless intercom system supports a work-from-home culture, where employees can speak to visitors and other employees via smartphones sitting right at their homes.Office teams can admit guests, deliveries and cleaning services remotely. Video intercoms that are built into access control systems can be used for entry surveillance to ensure that a distance of 6 feet is maintained between individuals while they enter the workplace.
Cloud-based 4 wire video intercom and access control systems have the capacity to integrate remote health screening for building occupants and visitors. A health check is provided through the app prior to arrival. This can be as simple as recording temperature (at-home temperature checks are considered best practices by the CDC) or as in-depth as completing a questionnaire. One submitted entry can be granted or denied based on risk.
Health screening information is kept confidential in the cloud-based server. Questionnaires and screenings completed on paper, on-site are at much higher risk of confidentiality breach and privacy violation. Time is critical when it comes to contact tracing and an occupant health log can make a significant difference, as well.
With cloud-based video intercom and security systems, including 2 wire video intercom, security teams don’t need to come to the office to manage authorizations and credentials. They can add or remove users and change access levels from anywhere through mobile or browser interfaces. Unregistered visitors can speak with their host from the door terminal and are granted remote access even from outside the building. Entry surveillance video intercoms, such as wireless video intercom, or wireless audio intercom, are being used to monitor the entry and record events to the cloud. Security teams can view entry photos or video from anywhere in real time or later on.